Terms & Conditions

ExpressVPN is a virtual private network service offered by Express VPN International Ltd. (the “Provider”), and its use is governed by the following terms and conditions (the “Agreement”) (hereinafter referred to as “Provider”).

Your use of the Service indicates your acceptance of this Agreement and your agreement to be bound by its terms and conditions. Don’t use the Service if you don’t want to be bound by this Agreement.

Brief Outline of the Offering

ExpressVPN is a VPN service that encrypts your Internet connection so that only you can see it. The Service provides users with a private, encrypted tunnel to the Internet, shielding their communications and data from prying eyes.

As a paid service, the Provider offers the Service to its customers. Any device with an internet connection can use the Service, from personal computers to mobile phones to tablets to even routers.

Policy for Acceptable Use

You may only use the Service for legitimate, lawful purposes. Users are not permitted to use the Service in any way that violates the law or infringes on the rights of others. Users are also not allowed to use the Service for any purpose that could be detrimental to the Provider or the Service.

In particular, the following actions are forbidden:

Doing something that breaks the law is illegal.
Doing anything that violates the rights to someone else’s intellectual property is an infringement.
Taking part in any behavior that could compromise or hinder the Service’s functionality is strictly forbidden.
Using the Service for illegal purposes or in a way that violates the privacy of other users is strictly forbidden.
Sending unsolicited email or other messages through the Service.
Distributing malicious software or other malware via the Service is strictly prohibited.
If a user is found to be in violation of this Acceptable Use Policy at any time, the Provider may immediately terminate or suspend the Service.

Agreement Regarding Subscription

Users can subscribe to the Service at any time. There are several different subscription plans available to users, each with its own price and time commitment.

Prepaid subscriptions are non-refundable unless the service is cancelled. The user can cancel at any time, but there will be no prorated refund for the remaining time on their subscription.

The Provider may, at any time, modify the rates and/or types of its subscription offerings. Users will be given at least 30 days’ notice before the Provider makes any changes to the subscription fees and/or plans.

User Information

In order to deliver the Service, the Provider needs to collect some information from its customers. Examples of what this information might consist of are:

Device data such as Internet Protocol (IP) address, software, and browser information.
Details of the user’s interactions with the Service, such as when they logged in and out and how much data they transferred.
The user’s location data, which can be used to find the closest available server for the best possible speed.
Provider refines the Service and offers better technical support thanks to this information. The Provider also employs this information for the purposes of detecting and preventing fraudulent activity and for ensuring compliance with all laws and regulations.

The Provider respects the privacy of its users and employs standard security measures to keep user information safe. Except as required by law or as necessary to provide the Service, the Provider will not disclose any information relating to its users to any outside parties.

“Intellectual Property”

All content and software used to deliver the Service is the sole property of the Provider and is therefore protected by intellectual property laws. Users are granted a limited, non-exclusive license to access and make non-commercial use of the Service.

Without the Provider’s prior written permission, users are not allowed to make copies of, modify, distribute, sell, or otherwise commercially exploit the Service.

Punitive Damages and Liability Limits
Any damages, including lost profits, lost savings, or other incidental, special, or consequential damages, resulting from the use of or inability to use the Service, or any content or information obtained through the Service, are expressly disclaimed by the Provider.

The Provider makes no warranties, express or implied, regarding the Service, including but not limited to the warranties of merchantability, fitness for a particular purpose, and non-infringement.

In the event of a suspension or termination of the Service, the Provider will not be responsible for any damages that may result, including but not limited to lost revenue, lost data, or business interruption.

The Provider’s liability is limited to the total amount the Customer has paid for the Service within the prior 12 months.

Indemnification

In exchange for using the Service, users agree to indemnify and hold harmless the Provider, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from the use of the Service or from any content or information obtained through the Service.

Rules of Law and Jurisdiction
Without giving effect to principles of conflicts of law, this Agreement shall be governed by and construed in accordance with the laws of the British Virgin Islands.

The courts of the British Virgin Islands will have exclusive jurisdiction over any dispute arising out of or related to this Agreement.

Agreement Modifications

At any time and without prior notice to users, the Provider may alter the terms of this Agreement. It is the responsibility of each user to review this Agreement on a regular basis. To the extent this Agreement is modified, continued use of the Service following such modification shall constitute acceptance of the modified terms and conditions.

Termination

Provider reserves the right to immediately and without prior notice terminate this Agreement and/or the Service. Stopping use of the Service also terminates this Agreement.

Once this Agreement has been terminated, all access to the Service must be immediately revoked, and all copies of any software or documentation obtained through the Service must be destroyed.

Miscellaneous

All prior or contemporaneous communications and proposals, whether oral or written, between the user and the Provider with respect to the Service are superseded by this Agreement.

The remaining provisions of this Agreement shall continue in full force and effect if any provision of this Agreement is held to be invalid or unenforceable.

The Provider’s failure to exercise or enforce any right or provision of this Agreement shall not be construed as a waiver of any such right or provision.

This Agreement, in whole or in part, may not be assigned or transferred by the User without the express written permission of the Provider.

This Agreement may be assigned or transferred in whole or in part by the Provider without restriction.

Details for Making Contact

Send an email to support@expressvpn.express if you have any questions or concerns about this Agreement.