Privacy Policy

ExpressVPN takes its responsibility to its customers seriously. In this Privacy Policy, we explain how we handle the personal data of those who visit our website or use our services.

Data Collected on Individuals

In order to provide and enhance our services, we must collect some personal information from our users. We collect the following categories of individual data:

Name, email address, and phone number or other means of contact
Information for making a payment, such as a credit card number
Data about your usage, like the timestamps of your connections, the amount of data transferred, and the servers you prefer to use, are all examples.
Details about the system, such as the IP address, the hardware being used, and the software being used
Purposes for Collecting and Using Individual Data
Following are the ways in which we put your data to use:

Serving our customers and working to enhance our offerings
Dealing with financial transactions and providing assistance to clients
Using data collected from user research and analysis to develop better solutions.
Informing customers and subscribers of new features and improvements to our offerings
Observing legal requirements and strictly enforcing company guidelines
Confidentiality Breach
Personal information is never shared with any outside parties. In certain circumstances, however, we may disclose your personal information to the following:

Third-party companies, such as those handling payments, providing customer service, or compiling and analyzing data, are referred to as “service providers.”
If required by law, court order, or other legal process, or if requested by legal or regulatory authorities
Personal information may be transferred to the acquiring entity in the event of a merger, acquisition, or sale of all or a portion of our assets.
Protection of Private Data
The security of your personal information is important to us, so we take all necessary precautions to prevent its misuse, loss, or theft. However, there is no way to ensure the safety of any data transmitted online.

Exchange of Information Across National Borders

Information about you may be shared with service providers and other parties located in countries other than your country of residence. These countries may not have laws that are as protective of user data as your own. When transferring personal information outside of the user’s country of residence, we implement security measures to ensure that it remains adequately protected.

Preservation of Information

If there is a legal requirement for us to keep your personal data for a longer period of time, we will only keep it for as long as is necessary to continue providing the services and achieving the goals described in this Privacy Policy.

Your Legal Protections

Users have the right to access, modify, or delete any personal information stored about them. A user may also be able to restrict or object to certain data processing activities. If you would like to make use of these protections, please write to us at support@expressvpn.express.

Amendments to this Privacy Statement

This Privacy Statement may be revised from time to time to reflect changes in our business procedures or the applicable law. If we make any significant changes, we will let users know by prominently displaying the new Privacy Policy on our site or sending them an email.

Details for Making Contact

Please email us at support@expressvpn.express if you have any questions or concerns about this Privacy Policy.